Dear member ,
During this difficult time, the safety of our customers, our team and out partners is our highest priority. As the Coronavirus (COVID-19) pandemic unfolds, we are taking all necessary precautions to ensure everyone’s safety.
We are closely monitoring updates in order to act quickly, and we continue to follow advice from the World Health Organisation as well as local authorities.
We are currently taking the below actions to do our part:
- we are offering FREE shipping & returns
- we have implemented strict hygiene measures: all the orders are being packed using masks and gloves
- most of our team is working remotely
- we send the parcels contactless: we have a drop off point and the courier picks them up from there without meeting us
- we are still open and shipping as long as the local authorities allows, however to minimize the interaction and exposure we are shipping only twice a week.
- all orders placed on Thursday, Friday, Saturday will be shipped on Monday
- all orders placed on Sunday, Monday, Tuesday, Wednesday will be shipped on Thursday
Please be reassured that our main priority is the safety of our team members and customers.
We are extremely grateful for all your orders at this difficult time.
We remain hopeful that the situation improves quickly and send our love to all those affected.
The BabyMona Team